Instructional Design

First Consulting has a proven record of developing customized training designed to meet the specific challenges of an organization.

Our instructional design model focuses on:

• Analysis of the audience and organizational goals.
• Design of content and media, sequence of instructional events, and performance objectives.
• Development of strategies, review and production of materials, and the initial pilot.
• Implementation that includes marketing, scheduling/registration of participants, and train-the-trainer.
• Evaluation of specific goals, collection mechanisms, data analysis and problem solving.

The training specialists at First Consulting create many different types of custom training courses:

• Instructor-led courses with your trainers or ours
• Custom e-learning programs with Intranet delivery
• Self-study materials – manuals, tutorials, workbooks
• Blended learning—a training solution that uses multiple delivery formats

Industry Expertise

• Instructor –led training developed for a major financial institution that underwent global changes in business processes.
• Intranet delivery of training that coordinated with SAP implementation at a major manufacturing company.
• System simulations and online courses to train sales agent in creating quotes, placing orders, and monitoring order status on an enterprise-wide implantation of Oracle at a Fortune 100 company.

Our consultants have experience using these software packages:

• Microsoft Word, PowerPoint, Access, Excel, Project, Visio, Visual Basic
• Adobe Framemaker, Framemaker + SGML, Pagemaker, Acrobat, Macromedia, Dreamweaver, Shockwave
• Javascript
• EMC2 Documentum
• SnagIt, Full Shot

For more information on how we can assist you on your project, please contact Art Roberts at (585) 387-0302.