First Consulting, Inc. has a proven record of developing customized training designed to meet the specific challenges of an organization.
Our
instructional design model focuses on:
- Analysis of the audience and organizational goals.
- Design of content and media, sequence of instructional events, and performance objectives.
- Development of strategies, review and production of materials, and the initial pilot.
- Implementation that includes marketing, scheduling/registration of participants, and train-the-trainer.
- Evaluation of specific goals, collection mechanisms, data analysis and problem solving.
The training specialists at First Consulting create many different
types of custom training courses:
- Instructor-led courses with your trainers or ours
- Custom e-learning programs with Intranet delivery
- Self-study materials – manuals, tutorials, workbooks
- Blended learning—a training solution that uses multiple delivery formats
Industry Expertise
- Instructor –led training developed for a major financial institution that underwent global changes in business processes.
- Intranet delivery of training that coordinated with SAP implementation at a major manufacturing company.
- System simulations and online courses to train sales agent in creating quotes, placing orders, and monitoring order status on an enterprise-wide implantation of Oracle at a Fortune 100 company.
- Business Process Procedures for a major municipality to support ERP go-live training.
- Blended-learning solution developed for a global pharmaceutical company to prepare for their company-wide SAP implementation.
- Additional writing support to integrate business process and QA documentation were provided and integrated with the training solution.
- Development and content created within strict, regulated documentation guidelines.
- Ongoing support for a global leader in the medical manufacturing industry to provide documentation and learning solutions.
Our consultants have experience using these software tools:
- Darwin Information Typing Architecture (DITA) authoring
- Microsoft Word, PowerPoint, Access, Excel, Project, Visio, Visual Basic, Publisher, OneNote
- TeamFlow
- Adobe Framemaker, Framemaker + SGML, Pagemaker, Acrobat, Acrobat Pro, Macromedia, Dreamweaver, Shockwave, Illustrator, Photoshop, Flash, InDesign
- Javascript
- EMC2 Documentum
- SnagIt, Full Shot
- Articulate
For more information on how we can assist you on your project, please contact Art Roberts at (585) 387-0302.
"The First Consultant was always sharing new and effective ways to assist the learning process."
eLearning Manager, global manufacturer